Shipping and return policies for Renate

Shipping Info
Shipping Info
We're shipping within 5 days after we recieved the payment. Please note, we only ship WITHIN GERMANY. For shipping within europe extra costs will be added. Please contact us in this case before ordering at office@renate.cc. We're shipping from germany so it may take a while until it reaches you. Please be patient.
If you feel like the package went missing do not hesitate to contact us here.

All products on RENATE Bandcamp page are sent by unregistered air mail from Germany. We're using DHL, DPD or UPS for the shipping.

RENATE is not responsible for lost or damaged goods. For an extra fee we can also do registered shipping that comes together with a tracking link.
Return Policy
Return Policy
All products on RENATE Bandcamp page are sent by unregistered air mail from Germany. We're using DHL, Deutsche Post or Hermes for the shipping.

RENATE is not responsible for lost or damaged goods. For an extra fee we can also do registered shipping that comes together with a tracking link.
Please get in touch via office@renate.cc for registered mail.